Awareness and Prevention
You have a role to play in preventing disruptive behaviors from escalating at work. Know your resources and take action if you have a concern. In the spirit of prevention, members of the Johns Hopkins community are urged to report all behaviors of concern and actual violence.
Awareness means understanding that behaviors left unchecked can create a difficult working environment and escalate into violence. If there is a behavior that makes you feel uncomfortable or unsafe, you should report it to your supervisor or manager, human resources/labor relations, academic advisor or chair, or dean for faculty and students affairs. Your supervisor, manager, academic advisor, human resources professional or Security should notify a member of the multi-disciplinary Risk Assessment Team either in person, by phone, or using the Report a Threat or Risk form.
Inappropriate Behaviors
Inappropriate behavior is often seen as the way a person “broadcasts” him or herself. When inappropriate behavior is not managed, one may push the limits and become disruptive. Some specific actions include: making rude, loud, and off-colored remarks, telling degrading jokes, and swearing in public.
Disrespectful and Rude Behavior
Disrespectful behavior is more hostile than inappropriate behavior and is usually aimed directly at another person. Some specific actions include: criticizing or dismissing achievements, degrading others, and shouting.
Mild Bullying
Johns Hopkins has defined workplace bullying as repeated mistreatment of a person that may result in harm to one’s health and that takes one or more of the following forms: verbal abuse; offensive conduct/behaviors that are threatening, intimidating, or humiliating; or interference that prevents work from getting done.
Mild bullying includes the behaviors defined above which are aimed directly at another person. Some specific actions are denying access to necessary information, creating isolation, and giving the silent treatment.
Moderate to Severe Bullying
Johns Hopkins has defined workplace bullying as repeated mistreatment of a person that may result in harm to one’s health and that takes one or more of the following forms: verbal abuse; offensive conduct/behaviors that are threatening, intimidating, or humiliating; or interference that prevents work from getting done.
Moderate to severe bullying includes the behaviors of mild bullying with increased frequency and personalization of mistreatment. Some specific actions are starting gossip campaigns about a person’s character, falsely accusing someone of errors, imposing impossible deadlines, and retaliating for perceived wrongs.
Stalking
Stalking involves individuals who harass, follow, or give unwanted attention and gifts. Specific actions include: a pattern of repeated unwanted, intrusive, and frightening communication by phone, email, text, or social media.
Domestic/Intimate Partner Violence
Domestic/intimate partner violence occurs when one partner uses physical violence, intimidation, threats, or emotional, sexual, or economic abuse to control the other partner. Because the controlling partner can easily locate the victim at work, domestic violence can create a workplace safety concern.
Stated Threats
Stated threats express an emotional, sexual, psychological, or economic message of future danger. Specific actions include: a direct threat – I’m going to kill you; an indirect threat – I’m going to make sure that you get what you deserve; or a conditional threat – If he fires me, I will kill him.
Physical Violence
Violence is any action that threatens the safety of employees, residents, students, or patients; impacts their physical or psychological well-being; or causes damage to the institutions’ property.
Serious Injury and Harm
Serious injury and harm can involve the use of weapons, necessary medical attention, and homicide.
Reported behaviors of concern and acts of violence are responded to and handled in a manner that respects the privacy of all involved. If indicated, a thorough, systematic, and consistent evaluation may occur which results in findings, guidance and recommendations to management.
