Workplace Bullying
Bullying typically refers to targeted mistreatment of another person. In the workplace, bullying can happen at all levels of the organization, such as between peers, across departments, or within the chain of command. The recipient of bullying behavior is thought of as a singular, repeated target.
Workplace bullying can take the form of an individual impacting a number of people through a dominant bullying style. Or, alternatively, several individuals may use bullying behaviors to mistreat one or more persons.
While it is common to think of bosses as bullies, that may not be the case. Safe at Hopkins uses a research-informed approach to explain the difference between a tough boss and a bully boss.
Learn more about mild and moderate-to-severe bullying:
Johns Hopkins Continuum of Disruptive Behaviors at Work
Inappropriate Behaviors
Inappropriate behavior is often seen as the way a person “broadcasts” him or herself. When inappropriate behavior is not managed, one may push the limits and become disruptive. Some specific actions include: making rude, loud, and off-colored remarks, telling degrading jokes, and swearing in public.
Disrespectful and Rude Behavior
Disrespectful behavior is more hostile than inappropriate behavior and is usually aimed directly at another person. Some specific actions include: criticizing or dismissing achievements, degrading others, and shouting.
Mild Bullying
Johns Hopkins has defined workplace bullying as repeated mistreatment of a person that may result in harm to one’s health and that takes one or more of the following forms: verbal abuse; offensive conduct/behaviors that are threatening, intimidating, or humiliating; or interference that prevents work from getting done.
Mild bullying includes the behaviors defined above which are aimed directly at another person. Some specific actions are denying access to necessary information, creating isolation, and giving the silent treatment.
Moderate to Severe Bullying
Johns Hopkins has defined workplace bullying as repeated mistreatment of a person that may result in harm to one’s health and that takes one or more of the following forms: verbal abuse; offensive conduct/behaviors that are threatening, intimidating, or humiliating; or interference that prevents work from getting done.
Moderate to severe bullying includes the behaviors of mild bullying with increased frequency and personalization of mistreatment. Some specific actions are starting gossip campaigns about a person’s character, falsely accusing someone of errors, imposing impossible deadlines, and retaliating for perceived wrongs.
Stalking
Stalking involves individuals who harass, follow, or give unwanted attention and gifts. Specific actions include: a pattern of repeated unwanted, intrusive, and frightening communication by phone, email, text, or social media.
Domestic/Intimate Partner Violence
Domestic/intimate partner violence occurs when one partner uses physical violence, intimidation, threats, or emotional, sexual, or economic abuse to control the other partner. Because the controlling partner can easily locate the victim at work, domestic violence can create a workplace safety concern.
Stated Threats
Stated threats express an emotional, sexual, psychological, or economic message of future danger. Specific actions include: a direct threat – I’m going to kill you; an indirect threat – I’m going to make sure that you get what you deserve; or a conditional threat – If he fires me, I will kill him.
Physical Violence
Violence is any action that threatens the safety of employees, residents, students, or patients; impacts their physical or psychological well-being; or causes damage to the institutions’ property.
Serious Injury and Harm
Serious injury and harm can involve the use of weapons, necessary medical attention, and homicide.
Development of the Continuum and Actions Associated with Behaviors
Informed by workplace bullying research, Safe at Hopkins examined risk-oriented conduct to define precipitating behaviors across a spectrum. This work led to the Johns Hopkins Continuum of Disruptive Behaviors at Work, which anchors the early intervention work of Safe at Hopkins. Examples for each category of disruptive behavior emerged as part of ongoing research on disruptive behaviors at work.